Refund policy

returns (the honest version)

everything at sugar bug co is made just for you after you order. so we can't take it back just because you changed your mind. we get it. we change ours hourly.

damaged, misprinted or wrong item?

we fix it free. email us a photo and your order number within 30 days of getting your package. we'll send a new one or refund you.

lost package?

tell us within 30 days of the estimated delivery date and we'll sort it out.

wrong size?

check the size chart before you order. if you still get it wrong, message us. we'll make you the right size, you cover the new shipping.

how to reach us

use our contact page with your order number. a photo helps a lot.